@proceedings {62615,
	title = {Contribution to the quantitative study of violence in Algerian hospital environment},
	journal = {11th Annual International Conference on Industrial Engineering and Operations Management, IEOM 2021},
	year = {2021},
	month = {2021},
	pages = {2042-2042},
	abstract = {The\&nbsp;workplace, and more particularly the\&nbsp;healthcare sector, has recently experienced a staggering increase in\&nbsp;violence. These aggressive\&nbsp;behaviors\&nbsp;are resulting in considerable consequences on\&nbsp;healthcare workers, both in terms of mental and physical\&nbsp;health. In\&nbsp;light\&nbsp;of this\&nbsp;observation, this study aims to provide a\&nbsp;quantitative analysis\&nbsp;of the potential causes leading to\&nbsp;violence\&nbsp;in Algerian\&nbsp;hospitals, which have become the place where tensions arise, especially during these uncertain times caused by the COVID-19 pandemic. Therefore, we started with conducting a field\&nbsp;survey, in order to highlight the main causes behind this\&nbsp;violence, as well as the strategy in terms of how it is managed as a\&nbsp;risk. Then we used ISHIKAWA diagrams to classify predefined causes into several categories and anticipate the likelihood of such violent\&nbsp;behaviors. Finally, the results of this study revealed that\&nbsp;working conditions\&nbsp;were the main cause of\&nbsp;violence\&nbsp;in Algerian\&nbsp;hospitals. In order to remedy this gap, we recommend improving the\&nbsp;healthcare\&nbsp;staff well-being, as well as prioritizing proactive\&nbsp;measures\&nbsp;preventing violent\&nbsp;behaviors.\&nbsp;},
	url = {https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-1399936},
	author = {Yamina Heddar and M{\'e}barek Djebabra and Saadi, Saadai}
}
