<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>10</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Yamina Heddar</style></author><author><style face="normal" font="default" size="100%">Mébarek Djebabra</style></author><author><style face="normal" font="default" size="100%">Saadi, Saadai</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Contribution to the quantitative study of violence in Algerian hospital environment</style></title><secondary-title><style face="normal" font="default" size="100%">11th Annual International Conference on Industrial Engineering and Operations Management, IEOM 2021</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2021</style></year><pub-dates><date><style  face="normal" font="default" size="100%">2021</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-1399936</style></url></web-urls></urls><pages><style face="normal" font="default" size="100%">2042-2042</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">The&amp;nbsp;&lt;a id=&quot;d017132&quot;&gt;workplace&lt;/a&gt;, and more particularly the&amp;nbsp;&lt;a id=&quot;d019981&quot;&gt;healthcare sector&lt;/a&gt;, has recently experienced a staggering increase in&amp;nbsp;&lt;a id=&quot;d014754&quot;&gt;violence&lt;/a&gt;. These aggressive&amp;nbsp;&lt;a id=&quot;d001519&quot;&gt;behaviors&lt;/a&gt;&amp;nbsp;are resulting in considerable consequences on&amp;nbsp;&lt;a id=&quot;d006282&quot;&gt;healthcare workers&lt;/a&gt;, both in terms of mental and physical&amp;nbsp;&lt;a id=&quot;d006262&quot;&gt;health&lt;/a&gt;. In&amp;nbsp;&lt;a id=&quot;d008027&quot;&gt;light&lt;/a&gt;&amp;nbsp;of this&amp;nbsp;&lt;a id=&quot;d019370&quot;&gt;observation&lt;/a&gt;, this study aims to provide a&amp;nbsp;&lt;a id=&quot;d005069&quot;&gt;quantitative analysis&lt;/a&gt;&amp;nbsp;of the potential causes leading to&amp;nbsp;&lt;a id=&quot;d014754&quot;&gt;violence&lt;/a&gt;&amp;nbsp;in Algerian&amp;nbsp;&lt;a id=&quot;d006761&quot;&gt;hospitals&lt;/a&gt;, which have become the place where tensions arise, especially during these uncertain times caused by the COVID-19 pandemic. Therefore, we started with conducting a field&amp;nbsp;&lt;a id=&quot;d011795&quot;&gt;survey&lt;/a&gt;, in order to highlight the main causes behind this&amp;nbsp;&lt;a id=&quot;d014754&quot;&gt;violence&lt;/a&gt;, as well as the strategy in terms of how it is managed as a&amp;nbsp;&lt;a id=&quot;d012306&quot;&gt;risk&lt;/a&gt;. Then we used ISHIKAWA diagrams to classify predefined causes into several categories and anticipate the likelihood of such violent&amp;nbsp;&lt;a id=&quot;d001519&quot;&gt;behaviors&lt;/a&gt;. Finally, the results of this study revealed that&amp;nbsp;&lt;a id=&quot;ddcs016360&quot;&gt;working conditions&lt;/a&gt;&amp;nbsp;were the main cause of&amp;nbsp;&lt;a id=&quot;d014754&quot;&gt;violence&lt;/a&gt;&amp;nbsp;in Algerian&amp;nbsp;&lt;a id=&quot;d006761&quot;&gt;hospitals&lt;/a&gt;. In order to remedy this gap, we recommend improving the&amp;nbsp;&lt;a id=&quot;d003695&quot;&gt;healthcare&lt;/a&gt;&amp;nbsp;staff well-being, as well as prioritizing proactive&amp;nbsp;&lt;a id=&quot;d014894&quot;&gt;measures&lt;/a&gt;&amp;nbsp;preventing violent&amp;nbsp;&lt;a id=&quot;d001519&quot;&gt;behaviors&lt;/a&gt;.&amp;nbsp;</style></abstract></record></records></xml>