Abstract:

A human skills framework is a human resource management tool that identifies and describes the set of skills required to fill different positions within an organization. This article helps to identify the knowledge, know-how, and interpersonal skills needed for each role, thereby facilitating talent management and the professional development of employees. By clearly identifying the required skills and adequately training personnel, the framework helps reduce costs related to unexpected breakdowns and emergency interventions, while maximizing equipment availability. A human skills framework is a strategic tool that contributes to optimizing an organization’s human capital, enabling better alignment between available and re

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